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Old Guard / Other Stories / Out of Character / MM, leafy goodness!
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Emotions Legend
[quote][b]Wick (Feb 26, 2005 04:42 a.m.):[/b] BOOOOOOOOOORED BLAH Here I am, stuck here at 4:40AM in the morning and playing Blade Runner because I have no other games on my laptop. Also, we're getting calls, and that's sort of lame, but I feel the need to post my first call of the day. Residential DSL customer with no dialtone. Customer is extremely upset because her DSL service is not working and also because her computers have experienced some sort of intrusion or virus and she feels this is Verizon's fault. She is concerned that the intrusion may have happened through her phone lines or her hub or the antenna on the roof of her house and she wants it stopped. She also thinks it may be in the keyboard, because the keyboard is now displaying french characters. Customer has two Macs apparently connected via a hub to a single modem. Conferenced in Berna from phone repair and made sure that she had already reported the telephone problem. Berna from phone repair confirmed that this was a cable problem and said the customer has already reported this. Attempted to explain basic networking to the customer but she is very angry and eventually disconnected.[/quote]
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